![](https://www.elrec.org.uk/wp-content/uploads/2021/09/Volunteer-IT-Support-Assistant-2-1-1024x1024.png)
Summary
•7 Hours a week
•Installing and configuring computer hardware, software, systems, networks, printers, and scanners
•Monitoring and maintaining computer systems and networks
•Responding in a timely manner to service issues and requests
•Providing technical support across the company (this may be in person or over the phone)
•Setting up accounts for new users
•Repairing and replacing equipment as necessary
•Testing new technology
Requirements
•Computer Science skills
•Computing skills
•A technical, logical thought process
•An ability to stick to strict deadlines
•An ability to prioritise and delegate
•A keen eye for detail
Skills
✔ Communication skills
✔ Interpersonal skills
✔ Problem solving skills
✔ Critical thinking skills
✔ Teamwork and collaboration skills
✔ Adaptability skills
✔ Work ethic
Time Commitment
7 hours a week
Benefits
•£7 a day for travel/lunch
•Networking
•Knowledge that you are working as a team to ensure that office functions run smoothly.
•Work experience
•Great for your CV
•Gain confidence. Volunteering can help you gain confidence by giving you the chance to try something new and build a real sense of achievement.
•Make a difference. Volunteering can have a real and valuable positive affect on people, communities and society in general.
•Meet people. Volunteering can help you meet different kinds of people and make new friends.
•Be part of a community. Volunteering can help you feel part of something outside your friends and family.
•Learn new skills. Volunteering can help you learn new skills, gain experience and sometimes even qualifications.
•Take on a challenge. Through volunteering you can challenge yourself to try something different, achieve personal goals, practice using your skills and discover hidden talents.
•Have fun! Most volunteers have a great time, regardless of why they do it.